Returns & Exchanges
At Banana Games & Hobby, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn apparel in its original condition. If your new gear isn't the perfect fit, our streamlined process ensures a quick exchange or full refund.
Initiate Your Request
Log into your account portal or visit our Returns Center with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the apparel is free of any signs of wear or washing.
Print and Attach Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing